Job Description
About the Job ABOUT THE JOB: KMG hotels is seeking a Sales Manager for the Courtyard by Marriott Olathe, Kansas. This is an excellent position to grow with a company that has multiple hotels in the Kansas City area. We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality.
OVERALL RESPONSIBILITIES: The Sales Manager is responsible for soliciting, developing and maintaining relationships with new and existing accounts to generate business and meet/exceed room revenue goals. Target specific markets and or accounts as assigned.
ESSENTIAL JOB FUNCTIONS: - Assists the General Manager in analyzing the hotel's Revenue Management strategy using such tools as Star Reports, demand analysis and applicable front office systems.
- Organizes, maintains, and inputs sales data.
- Thorough understanding and execution of the sales call process.
- Be well informed about the market.
- Must have well-developed interpersonal skills.
- Form client working relationships with the premier businesses in the market.
- To perform this job successfully, an individual should have knowledge of basic computer skills: Microsoft Word, Excel, processing software, spreadsheet software and internet.
- Conduct direct sales solicitation through phone calls, email communication, appointments, site tours and lunches.
- Develop and maintain exceptional relationships with specified accounts to create trust, loyalty and lasting business relationships.
- Follow up on all leads in a timely manner.
- Have a great eye for detail.
- Be informed about daily operations.
- Must be a self-starter and be able to work with minimum supervision.
- All other duties as assigned.
COMPETENCY: To perform the job successfully, an individual should demonstrate the following competencies:
- Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics.
- Customer Service - Responds promptly to customer need; Responds to requests for service and assistance; Responds to requests for service and assistance.
- Oral Communication - Responds well to questions; Demonstrates group presentation skills.
- Team Work - Contributes to building a positive team spirit.
- Adaptability - Adapts to changes in work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events.
- Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
- Dependability - Commits to longer hours of work when necessary to reach goals.
- Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Includes appropriate people in decision-making process.
- Professionalism - Treats others with respect and consideration regardless of their status or position
- Quantity - Strives to increase productivity.
EDUCATION/EXPERIENCE: - Previous hotel sales and/or Marriott experience preferred but not required.
CERTIFICATES AND LICENSES: - Valid Driver's License and transportation to and from work required.
About KMG Hotels KMG HOTELS was founded in 2000 in New York State Laws. KMG HOTELS is owned by Jay Koshiya and Sanjay Koshiya. Jay Koshiya is the current Chief Executive Officer, & President. Mr. Sanjay Koshiya is current Vice President & Chief Operating Officer of the company. Today, KMG owns and operates twenty two hotels, representing various franchises like Marriott, Hilton, Starwood, Inter-Continental Hotels Group & Choice Hotels International. Several other properties are under development, with more projects scheduled in the near future. KMG Hotels is a company committed to growth by exceeding the expectations of our associates, guests and partners. We strive to create an environment where all associates are valued and respected, and where doing it the "right way" takes precedence over doing it the "easy way." We aspire to be the industry leader in proactively setting standards of excellence in acquisitions, development, ownership and management. Our growth is built on honest business practices, a strong commitment to our associates, progressive sales practices and a dedication to providing well maintained hotels. Hard work, commitment and the spiritual strength of the KMG family have been the building blocks of the KMG Hotels brand. As a premier lodging company that now employs over 500 plus associates, KMG Hotels provides increasing financial strength and stability to our stakeholders-namely our guests, associates and owners.
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