Purpose Statement Support patient rights efforts through educating patients and families, guiding complaint/grievance processes and reporting unresolved threats to patient safety to appropriate staff. Purpose Statement Support patient rights efforts through educating patients and families, guiding complaint/grievance processes and reporting unresolved threats to patient safety to appropriate staff. Essential Functions Facilitate patient/family grievance process to include processing the complaint, forwarding to the appropriate manager and communicating the resolution to the complainant for resolution purposes. Collaborate with appropriate staff to develop acceptable resolutions to potential complaints. Identify process deficiencies that result in possible threats to patient rights or patient safety. Maintain the complaint and grievance logs up to date. Collaborate with risk department and department managers to ensure patient concerns are dealt with in a timely and appropriate manner. May participate in new hire orientation on educating staff on patient safety and advocacy Identify critical needs with regard to customer service and discuss with supervisor and medical staff. Other Functions Perform other functions and tasks as assigned. Education/Experience/Skill Requirements High school diploma or equivalent required. Associate or Bachelor's degree in a clinical field preferred. Experience in customer service or risk management preferred. Experience with behavioral health patients preferred. Licenses/Designations/Certifications CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). First aid may be required based on state or facility. Additional Regulatory Requirements While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate. We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. #J-18808-Ljbffr
...support to patients across an expansive array of specialties, in all 50 states. OpenLoop is looking for a Executive Recruiter to join our team remotely. In this mid-senior role, you'll drive research, candidate identification, and early engagement for our most senior...
...Professional Photographer / Videographer is a remote review track for evaluating AI outputs across photography review workflows. Reviewers grade craft, constraints, and tooling adherence; flag production-readiness issues; and document the corrected approach so the modeling...
JOB DESCRIPTION: LIFEGUARDClassification: Non-Exempt/HourlyReports to: Aquatics DirectorSummary/Objective: A Lifeguard is responsible for monitoring pool activities,performing rescues as needed/warranted and for ensuring member/swimmer safety. Alifeguard must enforce...
...everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact.Youll work across teams, influence key decisions, and help shape the path forward....
...blends heritage with hustle, were excited to meet you. Visit our website at About the role: We are looking for a Packaging & Graphic Designer to join our dynamic Personal Care team. The person in this role should be able to understand brand guidelines...