Patient Advocate Job at HarmonyCares, Troy, MI

  • HarmonyCares
  • Troy, MI

Job Description

HarmonyCares in Troy, MI seeks a Patient Advocate to deliver exceptional non-clinical support for inbound inquiries and refill requests. You will follow scripts, document interactions in the EHR, and escalate when appropriate, always maintaining professionalism and patient-centered service. From coordinating with providers and care teams to assisting patients with portal access and password resets, you will help ensure timely, accurate information while complying with HIPAA and company policies. #J-18808-Ljbffr

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